Secure, reliable electronic messaging is mission-critical for the providers of banking and financial services. Incoming messages may not go missing, nor may they remain unattended-to. Outgoing messages with legally binding content generally have to be authorized by a minimum of two signatories (principle of dual control).

Optimized automated business processes not only save resources but improve customer loyalty and retention as well. Customers feel they are getting good customer service when their core data is at the fingertips of their customer representative when calling.