InfReq100

The integrated information request solution

InfReq100 is an integrated automated solution for information requests by law enforcement and security agencies directed to telecom providers. The following request types are enabled (as provided for by law):

• Automated subscriber data information requests (sect. 112 of the German Telecommunications Act (TKG))
• Manual subscriber data information requests (sect. 113 of the German Telecommunications Act (TKG))
• Call and traffic data queries (sect. 100 g of the German Code of Criminal Procedure (StPO) and associated statutes)
• Lawful intercept actions (sect. 100 a, b of the German Code of Criminal Procedure (StPO) or the Bundestag G10 Commission (art. 10 of the German Constitution))
• Location detection and tracking (mobile services)

Main features and benefits to you

• Unified user interface for all information request types — regardless of the information request channel used (fax, current and future electronic interfaces)
• Seamless transmittal and downstream processing, thus avoiding the trouble caused by disparate media and systems
• Processing transparency and access to all results for all authorized users by virtue of flexible
  access and security rules
• Clients available as web clients (low training effort), not dependent on specific installation
• Large number of clients possible, low bandwidth requirements for linking clients
• Use of InfReq90 for information requests (sect. 112 of the German Telecommunications Act (TKG))
• Web Services API also available for linking telecom intercept administration systems (e.g. rsCase) or emergency dispatch computers
• Support of various fax servers (Faxination, TopCall)
• E-mail interception via SMTP and WebDAV

Automation of internal processes

Apart from enabling the initiation of information requests, InfReq100 also helps you in automating internal processes:

• Initiating an information request petition with a public prosecutor or the court for an order or ruling
• Checking/correcting/approving an information request petition (or order or ruling) through many workflow levels up to and including
• Telecom provider billing administration with automatic allocation to specific information requests or other actions

Modules available

InfReq100 features a modular design so that you only pay for the options you actually require. The following additional options are currently available (excerpt):

• Base module (information requests as per sect. 110 g of the German Code of Criminal Procedure (StPO), sect. 112/113 of the German Telecommunications Act (TKG), fax)
• Support of sect. 100 a, b of the German Telecommunications Act (TKG)
• ESB/ETSI/ftp support (electronic communication interfaces)
• Account and invoice auditing
• and many other features